What Hardware does Rochon IT repair?
Computers and Laptops (Mac and PC)
Phones and Tablets
Video Game Consoles and Accessories
Other Electronics
How Laurier Approaches Hardware Repair at Rochon IT
Laurier Rochon has over 20 years of hands-on experience in electronics repair, hardware diagnostics, and technical troubleshooting. His background in computer science informs the technical side; his background in behavioural psychology shapes how he communicates: clearly, without jargon, and always with the client's best interests in mind.
Every repair starts with a free evaluation. Laurier diagnoses the issue, explains what he found in plain language, and gives you a clear quote before any work begins. If the repair isn't worth doing relative to replacement cost, he'll tell you that too.
A few things that set Rochon IT apart:
- Free evaluations on all devices, with no obligation to proceed
- Transparent, flat-rate quotes with no hidden labour charges
- Pickup and delivery across greater Calgary, so you don't need to travel
What To Expect From A Hardware Repair at Rochon IT
Book and Arrange Drop-Off
Free Evaluation and Quote
Repair and Return
What Clients Typically Experience After a Rochon IT Repair
- Devices returned to full working condition, with a clear explanation of what was repaired and what to watch for going forward.
- An honest repair-or-replace recommendation before any money is spent — no pressure, just a straightforward assessment.
- Repairs that last, because each job is diagnosed properly and completed to a consistent standard rather than patched quickly.
Frequently Asked Questions About Hardware Repair at Rochon IT
Yes, completely. Every device brought to Rochon IT receives a free initial evaluation. You'll get a clear explanation of the issue and a written quote before any work begins — no commitment required.
If a device has been serviced elsewhere or there is liquid or other physical damage that was not disclosed, then a $39 diagnostic fee may apply. The fee is waived if a repair is completed. You will be informed if a diagnostic fee is required, and you will have the opportunity to decline diagnostics before the fee is due.
Rochon IT repairs Macs and PCs, smartphones and tablets, video game consoles including PS5, Xbox, and Nintendo Switch, and a wide range of other electronics including LED devices, smart home equipment, and televisions. If you're unsure whether your device qualifies, just get in touch.
It depends on the issue and parts availability. Many standard repairs are completed within two to three business days. Laurier will give you a realistic timeline after the evaluation.
Yes. Rochon IT offers pickup and delivery across greater Calgary, including Airdrie. Book through the website and Laurier will coordinate a time that works for you.
Yes. In addition to hardware repair, Rochon IT provides tech support, IT consulting, and digital literacy training for individuals and small businesses. Learn more about tech support services.
Book Your Free Hardware Repair Evaluation
Laurier Rochon has been repairing electronics for individuals and small businesses across Airdrie and greater Calgary for over 20 years. Let Rochon IT bring quality, people-first IT support right to your door.